FAQ

Products

1. Which CGM sensors are compatible with the PATCHINGA patches?

PATCHINGA patches are designed for a variety of CGM sensors such as Dexcom G6, Freestyle Libre 1, 2, 3, Medtronic Guardian and Omnipod.

2. Are PATCHINGA patches skin-friendly and waterproof?

Yes, our plasters are skin-friendly and waterproof. They are made of carefully selected materials suitable for everyday use and for sensitive skin.

order and shipping

3. How long does shipping take within Germany?

Shipping within Germany is free and usually takes 2-3 working days.

4. Do you also ship abroad?

Yes, we ship our products worldwide. Shipping costs and delivery times vary by country and region.

payment and returns

5. What payment methods do you accept?

We accept common payment methods such as Apple Pay, Google Pay, PayPal, credit card (Visa, Mastercard, American Express) and instant transfer.

6. Can I cancel or return my order?

Yes, you can cancel or return your order within 14 days of receipt of the goods. Please see our returns policy for more information.

Customer Service and Contact

7. How can I contact customer service?

If you have any questions or concerns, you can contact us by email at info@patchinga.eu or via the contact form on our website.